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Carolyn R. King

Office Manager
Dr. Barbara Bell, DDS, PA 

"Thank you Sharde very much for the excellent customer service you provided me. I appreciate you listening to my issues and following through with an outcome that we could mutually agree upon.

I too deal with customer service on a daily basis, and often people get angry and upset on the phone. It is easy to become cynical in our role, but you had exemplary follow through. I appreciate your consideration of our office’s dispute and seeing the problem was fixed.

I also appreciate you sending this last email to document our conversation. You not only met my expectations, but exceeded them."